Auck Ward

A Honeymove Blog

Tag: cosmetics

I Ate the $90-Something Purchase at Clinique in Auckland: Update on the Jezebel Mall Makeover Expat Edition Post

This week, Jezebel‘s makeup blog Millihelen posted another installment of its Mall Makeover series, this one being the second installment of the expat edition. And guess who was in it? Me.

Jane, the writer, gave me a heads up that the post would go live this week. I saw it while checking emails and doing some work during a little getaway in Sydney. It was so fun reading the accounts of the other women who did makeovers in Montreal, London and Astana.

Some of you may have seen the pre-Jezebel post about the price of cosmetics in New Zealand, and how I freaked out over spending $90-something NZD at Clinique. (I had told Jane I spent $95, when I spent $93 — clearly shown on the receipt I posted with the whingey post. The mistake is all mine, but the spirit of the whinge remains — $90-something is a lot.)

I tried to see if and how I could return the products. I called the counter and was straight up with the manager: I bought these products last week, I never used them, can I get a refund? She asked why I wanted to return them. I said that I’m going through duty free this week [implying that the prices are better in duty free]. She replied that I could only exchange the products. Well then.

The manager was completely within her rights to not take back products, not an unusual policy. So let’s chalk that up to a pricey lesson — bribe visitors with bribery so that they’ll bring back stuff you want from duty free.

Nice Commenters are Nice

Can I say how nice the commenters on Millihelen are? I had mentally prepared myself for the worst: that anonymous commenters would say something mean. If you’re a web editor or producer and you’re stuck wrangling comment moderation, you’re probably groaning in agony. Comment moderation = not fun.

But on Millihelen? None of that. NONE. Well done to Jezebel and to its readers-commenters. Often times, the comments on Jezebel are more interesting to read than the article. (No disrespect to writers; those writers often get involved in the comments as well.)

I did see a couple of comments that the after picture I took was with better lighting. True. So I wanted to share another photo I had took, outdoors in broad daylight. I think the makeup still looks OK. The big window in our living room does provide awesome light, so naturally it would give a better picture.

After an Auckland mall makeover for Jezebel's makeup blog Millihelen. Selfie by Tina.

Mall Makeover Expat Edition Blog Plugs

Two of the other women in the piece have websites worth exploring, so I wanted to plug them. Tatiana, the woman from London, has a jewelry store called We Are Arrow. Some nice jewelry pieces on her Squarespace site!

And Rebecca, living in Astana, Kazakhstan, keeps an expat blog called How to Be a Librarian in Kazakhstan. I look forward to keeping up with this blog, to read about life in central Asia.

Thanks to Jane with Millihelen [Jezebel] for the opportunity to do something fun! If you are an expat and want to participate, DO IT. Shoot Jane an email here.

What do you think of this look? I haven’t gone full face since, but learned something about creating not-clown brows. Share your thoughts in the comments.

Why I’ll Never Buy Cosmetics in New Zealand (Unless I’m Desperate)

Clinique pencils, bought in New Zealand. Photo by Tina.

Cosmetic prices in New Zealand can be downright ridiculous.

I knew from previous trips that makeup prices in New Zealand wouldn’t be great. Maybelline Great Lash Mascara, a $6 USD mascara at U.S. retailer Ulta, goes for $22 NZD at the local Countdown. But an experience I had this weekend proved to me just how bad the prices are.

I went to the Clinique counter at the local mall to get a makeover — partially because I was bored with my makeup, partially because a blog was running a series on expats getting makeovers in their new town and I was willing to do one. Tough work.

At most counters, in order to schedule a makeover, you often have to promise you’ll buy a certain amount of stuff. So I ask around the different counters that don’t intimidate me, and I patter around the Revlon counter. Revlon is sold in department stores in New Zealand, drugstores in the U.S.

An associate from another counter assists me, and I ask her what is the purchase minimum for a makeover. It’s $90 NZD. I don’t mind having to buy some stuff if I take up someone’s time, but I can’t fathom buying $90 of Revlon stuff when I can wait a few months and make a drugstore run stateside and spend half the money.

The Clinique kiosk offered to do a makeover without a product minimum. I knew I’d buy something anyway because I’m not 14 and able to ask for free makeovers without shame. Book me in, Clinique lady.

The woman who did my makeup did a great job, even though I hate wearing a full face of makeup. (I don’t know if Jezebel will use the photos from the makeover I did. I want to give the blog the first go at publishing before I post pictures.)

I figured I’d buy a brow pencil and a lip pencil — that should hit $50 NZD, making the makeover worth Clinique’s while, right?

The woman ringed up my purchase — $93 NZD.

That brow pencil retails in the U.S. for $16.50 and that lip pencil/stick/thing is just under $30. That purchase should NOT have hit $93.

***

Kiwi and I went down to his mom’s home this weekend. I asked her if cosmetics are unusually expensive in New Zealand. She said yes and pointed out that a jar of Cetaphil is much cheaper in Australia. I offered to buy her a jar when I go over — she came out with the perfect denomination of Aussie dollars to cover the purchase.

I posted the question of why makeup is so expensive to a New Zealand bloggers group on Facebook, which has a number of active beauty bloggers posting. Their responses:

Courtney from Courtney Comms:

Hey! I definitely find that it can be a lot more expensive. Particularly the ‘high end’ brands. You can still get some stuff cheap if you order online but shipping etc means that it adds up quite quickly.

It’s great to see some more affordable options coming to NZ though. Things like Essence which is just launching at Farmers [department store, like Macy's] where I don’t think anything is more than $20.

Lena from Lena Talks Beauty:

I do! Most cosmetics are 2-3x more expensive than the US. I know things like our higher wages, shipping costs, GST and duty taxes come into it but I still feel like we are ripped off especially considering even Australia has cheaper cosmetics than us. Some brands have dropped prices, and like Courtney said there are cheaper brands – I think Essence has nothing over $10. Internet shopping has been a godsend though

Laura from Laura Loves Beauty:

I get so excited when I travel as I know I’ll be able to buy makeup and beauty products for so much cheaper! E.G going to australia and being able to pick up decent drug store products for almost half the price as they would have been here from places like Priceline or Target

[...]

I feel totally ripped off! And then theres all the postage and possible taxes if I try to buy cheaper – it’s so unfair

Dee from The Restless Empire:

Having worked in retail marketing, specifically beauty I understand in part why things are more expensive in this corner of the world. It’s further to bring stock and more of a risk in terms of moving through slow sellers… we don’t have the population. BUT at the same time I find it hard comprehend how some brands are treated as “high end” in New Zealand but are entry level in the states for example.

It’s not just beauty though, sneakers are cheaper too. I think sometimes in NZ we just don’t have the population or variety of brands in our market to force competitive pricing. Although with things like essence at Farmers and e.l.f at Kmart that is starting to shift.

Nishu from LipsnBerries:

Being an immigrant..I still haven’t gotten used to the prices in NZ. They’re almost triple the normal prices US and Australia have. Can’t justify buying them! Who’d buy a $43 Revlon foundation? Seriously crazy!! I do most of my high end shopping during travels. India is way better. Even high end brands like MAC are like half the price. I buy my drugstore stuff from the big bucket sales that go around the country. iHerb.com is my fav online store, though they don’t stock a lot of makeup.

***

I haven’t used the Clinique products since I bought them. I stare at them guiltily.

The receipt said that the counter may not take back my purchase, but I’m wiling to try to return them for a refund. The woman did not say that the sale was final, and I have not used the products. Any sort of wrapper around the pencils would have been nice so I could prove they are unused, but I guess that is what the box is for.

If I have to keep them, that will mean that every line I draw with them is going to cost $5 (or something).

Maybe I should draw my own line on cosmetic purchases: either do big hauls abroad, or adopt the makeup-free look and hope my thirties are kind to me.

Thanks to the #brunchclub bloggers who responded to my queries online. Please give their sites a visit.

Ever buy something abroad and get stung by sticker shock? Share your story in the comments. Or follow my blog with Bloglovin.

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